Privacy Policy

This Privacy Policy explains how Nextopia Software Corporation (“Nextopia”, “us”, “we”) collects, uses, discloses, stores, safeguards and retains your Personal Information. By using and accessing this website, you accept the practices described under this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you may not use our website, platform software or other services.

  1. Personal Information
    “Personal Information” means information, other than business contact information, about an identifiable individual. You should exercise discretion when disclosing your Personal Information to us, and should not disclose sensitive or confidential information that you wish to remain private. We will keep Personal Information that you provide to us private, and will disclose such Personal Information only in accordance with this Privacy Policy.
  1. Privacy Policy Application
    This Privacy Policy applies to Personal Information that we collect when you use our website or services, and to public Personal Information that Nextopia collects from third party websites. This Privacy Policy does not apply to the practices of companies or other entities that Nextopia does not own or control, or to people that Nextopia does not employ or manage. Any Personal Information you supply, or authorize us, implicitly or explicitly, to supply to any third parties, is governed by the privacy policies of those third parties.
  1. Third Party Information

By using our software, services or website, you agree that, with respect to any Personal Information of any third party that you collect, use, disclose, store or retain, you have obtained any and all necessary consents in order to collect, use, disclose, store or retain such Personal Information.  You also agree that the indemnity provided for in our Terms of Use applies to any failure of you to obtain such necessary consents.

  1. What Information is Collected
    Nextopia collects Personal Information that you provide when you register on, use or interact with our software, services or website, such as your name, email address, website usage data, product reviews, purchase information, billing information, internet protocol (IP) addresses and other similar information that you provide to us via our website, including information collected through the use of cookies on your browser. We may also collect Personal Information, such as your name, social media username, contact information, photographs, caption information or other information that you post to social media platforms or websites, or otherwise provide to third parties that use our software, services or website.
  1. For What Purpose the Information is Collected
    Nextopia collects your Personal Information to provide the services that we offer. We may also use your Personal Information, if applicable, to verify your identity, to make payments for services, to provide our services or support for our services, to respond to your queries, or to provide you with further information regarding our services. As a user of our website, software or services, you acknowledge and agree that Nextopia may aggregate information about you and your use of our website, software or services with similar information collected from users to enhance and optimize our services. Your general use of our website, software or services may be included in an anonymized fashion in aggregate reports. The purpose of such aggregate reports is to better understand how our website, software and services are used for marketing and development purposes.
  1. Use and Disclosure of Personal Information

Personal Information that we collect from you will be used and disclosed to provide services to you, or otherwise to carry out our business. We may disclose your Personal Information if we are required by law to do so or if you violate our Terms of Use. We may share your Personal Information with third parties we engage to provide products and services on our behalf, or to third parties on whose behalf we collected your Personal Information. However, we will not sell or loan your Personal Information to third parties unless we ask for your prior permission, or unless it is otherwise permissible in accordance with this Privacy Policy. Your Personal Information may be transferred to or stored in other countries for processing or storage. By using our services you consent to the transfer of your Personal Information to countries outside your country of residence, which may have different personal data protection rules than in your country.

Third parties to whom you have submitted content through our software, website or services, or whose brand hashtags you have included in your social media posts, may use your Personal Information to communicate with you.

We may disclose personal information: (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule or regulation (including privacy laws, rules and regulations); (b) in response to a court order, subpoena, discovery request or other lawful judicial or administrative proceeding; (c) as otherwise required by any applicable law, rule or regulation; and (d) in good faith, to protect or defend the rights or property of Nextopia and other customers or users.

  1. Security and Protection of Personal Information

To protect your Personal Information, we take reasonable precautions appropriate to the sensitivity of the information, and follow standard industry practices to safeguard your Personal Information. We also protect your Personal Information through the use of password controls that we ask you to keep confidential. If you provide us with your credit card information, such information is encrypted.

  1. Access to and Accuracy of Your Information

It is your responsibility to inform us of any inaccurate Personal Information. You may also request access to other Personal Information about you that may be in our custody. If you request to deactivate your account or delete your Personal Information, we will fulfil your request, but some Personal Information may persist in backup copies for a certain period of time, and may be retained as necessary for legal purposes, in accordance with this Privacy Policy and applicable privacy laws.

  1. Data Retention

We will keep and retain your Personal Information for as long as your account is active with us or as long as required to provide services to you. We will also retain data in compliance with our legal obligations. Your Personal Information will be retained only as long as necessary for the purposes for which it was collected.

  1. Cookies and Non-Personal Information

Our website uses cookies. By using our website and agreeing to this Privacy Policy, you consent to our use of cookies in accordance with the terms of this Privacy Policy. Cookies are files sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer and disclose aggregated and/or non-personal information, including, but not limited to, occupation, language, postal code, area code, time zone, and search queries for any purpose, including for commercial purposes.

Our website may use social media features, such as buttons or widgets, including share buttons or interactive mini-programs associated with Instagram, Facebook and Twitter.  These features may collect your Personal Information or otherwise monitor your internet browsing activity, and may use cookies to enable the functionality of the social media feature.  These social media features may be hosted by a third party or hosted directly on our website.  Your interactions with these social media features are governed by the privacy policy of the third party providing the social media features.

  1. Testimonials

With your consent, or the consent of the relevant third party, we may post your testimonial along with your name, or the testimonial or name of the third party.

  1. Blogs and Forums

Our website, software platform or services may provide for members of the public or users of our website or services to post comments or other information on publicly accessible blogs or forums offered by us.  Any information provided in these areas may be read by anyone who accesses the blog or forum.  Please contact us to remove any of your Personal Information provided in such a blog or forum.

  1. Children Under 13

Our website is not intended for children under the age of 13. We do not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

  1. Withdrawal of Consent

You may withdraw your consent to the collection, use and disclosure of personal information about you at any time. To do this, please contact us through our website. Withdrawal of your consent to the collection, use and disclosure of your Personal Information may result in you being unable to continue use of our website or services.

  1. Privacy Policy Changes and Updates

We may revise this Privacy Policy at any time, without notice to you, by updating this webpage. We may, at our sole discretion, notify you of a change to this Privacy Policy, for example by announcing the change on our website. Your continued use of our website, platform or services constitutes your consent to the contents of any updated policy.